Kaltrin Trena
About Kaltrin Trena
Kaltrin Trena is a Senior IT Engineer at Slice Macedonia, specializing in mobile device management services and project management. With a background in computer science and extensive experience in IT support, he demonstrates strong technical skills across various platforms and operating systems.
Current Role at Slice
Kaltrin Trena serves as a Senior IT Engineer at Slice, a position he has held since 2021. He is based in Ohrid, Southwestern North Macedonia. In this role, he manages and supports mobile device management (MDM) services, including Meraki Systems Manager, Intune, Jamf, and Scalefusion. His responsibilities also encompass project management and leadership within IT environments, contributing to the overall efficiency and effectiveness of IT operations at Slice.
Previous Experience at Slice Macedonia
Prior to his current role, Kaltrin Trena worked at Slice Macedonia as an IT Technician from 2017 to 2021. During this four-year period, he developed his technical skills and gained experience in troubleshooting network infrastructure issues. He also worked briefly as a Menu Representative for six months in 2017, where he was involved in customer service operations.
Education and Expertise
Kaltrin Trena earned a Bachelor of Computer Science and Engineering from the University for Information Science and Technology, completing his studies from 2010 to 2014. His educational background provides a strong foundation for his expertise in managing mobile device management services and using various IT support tools, including ticketing systems like Freshservice.
Technical Skills and Knowledge
Kaltrin Trena possesses a comprehensive understanding of both Windows and Apple operating systems, as well as Android mobile devices. He has working knowledge of platforms such as Salesforce, Kustomer, and Amazon Connect. Additionally, he is skilled in using Google products, including GSuite, which supports business operations and enhances productivity.
Project Management and Leadership Experience
In his professional career, Kaltrin Trena has demonstrated experience in project management and leadership within IT environments. His ability to manage projects effectively contributes to the successful implementation of IT initiatives and the resolution of technical challenges within the organization.