Sibela Mena
About Sibela Mena
Sibela Mena is a Customer Support Representative currently employed at Slice in North Macedonia. She has previous experience in various roles within the tourism and hospitality sector, including positions at DMC Balkans Travel & Events and Eastern Mediterranean University.
Work at Slice
Sibela Mena has been employed at Slice as a Customer Support Representative since 2021. In this role, she is responsible for assisting customers, addressing inquiries, and providing solutions to enhance customer satisfaction. Her experience in customer support contributes to the overall efficiency of the team at Slice.
Previous Employment Experience
Before joining Slice, Sibela Mena held various positions at DMC Balkans Travel & Events. She served as a Tour Guide from 2018 to 2020, where she facilitated travel experiences for clients. Following that, she worked as an Operation Executive for 11 months and then as a Sales and Marketing Specialist for 3 months in 2020. Additionally, she worked as a Balkan Representative at Eastern Mediterranean University for 9 months in Cyprus.
Education and Expertise
Sibela Mena earned her Bachelor's degree in Management in the Service Sector from the University St. Clement of Ohrid - Bitola. She studied at the Faculty of Tourism and Hospitality in Ohrid from 2016 to 2020. Her educational background provides her with a solid foundation in service management, which is applicable to her roles in customer support and the travel industry.
Background in Tourism and Hospitality
Sibela Mena has a background in tourism and hospitality, having worked in various capacities within the industry. Her roles as a Tour Guide and in sales and marketing at DMC Balkans Travel & Events highlight her experience in customer interaction and service delivery. This background supports her current position at Slice, where customer service is essential.