Keysa Yánez
About Keysa Yánez
Keysa Yánez is a People Operations Manager and People Partner with extensive experience in human resources across Canada, Spain, and Venezuela. She currently works at Slite and has previously held roles at Typeform, TravelClick, and the British Council, among others.
Work at Slite
Keysa Yánez has been serving as the People Operations Manager and People Partner at Slite since 2020. In this role, she focuses on enhancing the employee experience and implementing effective people operations strategies. Her responsibilities include managing HR functions and supporting team dynamics in a remote work environment. Keysa has contributed to the development of feedback culture and remote work strategies, which are essential for asynchronous teams. She also plays a role in planning offsite activities to foster team cohesion.
Previous Experience in People Operations
Prior to her current position at Slite, Keysa Yánez accumulated extensive experience in people operations and human resources. She worked at Typeform.com in various roles, including People Operations/HR Specialist and Human Resources Generalist/HRBP from 2016 to 2018. She also served as a Customer Advocate and Senior Customer Advocate during her tenure there. Additionally, she held the position of People Operations Lead at Holaluz.com for 11 months in 2018-2019, further solidifying her expertise in the field.
Education and Expertise
Keysa Yánez is currently pursuing a Human Resources Management Certificate at Simon Fraser University, expected to be completed in 2025. She previously earned an Associate's degree in Human Resources Management/Personnel Administration from Colegio Universitario de Caracas CUC between 2007 and 2010. Her educational background complements her practical experience, providing her with a solid foundation in HR principles and practices.
Background in Customer Service and Support
Keysa Yánez has a background in customer service, having worked as a Customer Care & Implementation Specialist at TravelClick for 8 months in 2014. She also held positions at the British Council, where she served as a Senior Customer Service Officer from 2008 to 2012 and as an Exams Assistant in 2008. This experience in customer service has contributed to her skills in managing client relationships and understanding employee needs.
Writing and Thought Leadership
Keysa Yánez actively engages in writing about feedback culture and remote work strategies. She has authored articles on the Slite blog, sharing insights and best practices related to people operations in a remote setting. Her contributions reflect her commitment to fostering a positive work environment and enhancing team collaboration through effective communication.