Donna Arcand
About Donna Arcand
Donna Arcand is a Scrum Master currently employed at Slync.io, having previously held various roles at Genesys, including Senior Project Manager and QA Manager. She has a diverse educational background, including a Bachelor's degree from Southern New Hampshire University and an AA from Middlesex Community College.
Current Role at Slync.io
Donna Arcand serves as a Scrum Master at Slync.io, a position she has held since 2021. In this role, she is responsible for facilitating Agile practices and ensuring effective collaboration within teams. Her experience in project management and quality assurance contributes to her ability to guide teams in delivering high-quality software solutions.
Previous Experience at Genesys
Donna Arcand has extensive experience at Genesys, where she worked for a total of 12 years in various roles. She served as a QA Manager from 2006 to 2018, overseeing quality assurance processes. Additionally, she held positions as a Senior Project Manager from 2018 to 2021 and as a QA Team Lead/Sr QA Engineer from 2006 to 2013. Her diverse roles at Genesys equipped her with a comprehensive understanding of project management and quality assurance.
Educational Background
Donna Arcand has a solid educational foundation. She achieved her GED after studying at Lowell High School from 1983 to 1987. She then attended Middlesex Community College, earning an Associate of Arts degree from 1991 to 1994. Later, she pursued a Bachelor's degree at Southern New Hampshire University from 2019 to 2021. Additionally, she studied at the University of Massachusetts Lowell for one year in 1994.
Early Career Experience
Before her tenure at Genesys, Donna Arcand worked as a QA Engineer at Comverse from 1999 to 2006 and at ICE from 1997 to 2001. These positions provided her with foundational experience in quality assurance, contributing to her expertise in the field. Her early career laid the groundwork for her future roles in project management and Scrum methodology.