Brian Hauf
About Brian Hauf
Brian Hauf serves as the Head of Customer Success at Smarking Inc., bringing extensive experience in customer success and management from previous roles at companies such as TalentGuard, Onit, and Blackbaud.
Current Role at Smarking
Brian Hauf serves as the Head of Customer Success at Smarking Inc. since 2021. In this role, he oversees customer success strategies and initiatives, ensuring that clients receive optimal support and value from the company's services. His leadership is focused on enhancing customer satisfaction and fostering long-term relationships.
Previous Experience in Customer Success
Before joining Smarking, Brian Hauf held several significant roles in customer success. He was Vice President of Customer Success at TalentGuard from 2019 to 2021, and prior to that, he served as Vice President of Customer Success at Onit for five years, from 2014 to 2019. His extensive experience in these positions has contributed to his expertise in managing customer relationships and driving success.
Career Background
Brian Hauf has a diverse career background spanning several industries and roles. He began his career as a Senior Consultant at Accenture in the Greater Chicago Area from 1987 to 1989. He later transitioned to Dell, where he worked as Senior Manager of Marketing from 1995 to 2000. His experience also includes roles at Convio, Blackbaud, and McKinsey & Company, where he held various positions focusing on marketing and customer success.
Educational Qualifications
Brian Hauf holds a Bachelor of Business Administration (BBA) from the University of Iowa, where he majored in Management Science with a minor in Computer Science. He furthered his education by obtaining a Master of Business Administration (MBA) from The University of Chicago Booth School of Business, specializing in General Management with a Finance emphasis.