Paige Betts
About Paige Betts
Paige Betts - VP, People & Organization Design
Paige Betts serves as the Vice President of People & Organization Design. With a career spanning over 25 years, she has established herself as a leader, consultant, and coach within the realms of Human Resources and Operations. Her role focuses on optimizing organizational structures and designing processes to enrich the employee experience. With a deep understanding of both people management and operational efficiencies, Paige contributes significantly to the strategic direction of her company.
Paige Betts' Education Background
Paige Betts holds a Bachelor of Business Administration degree from the University of New Brunswick. This academic foundation offered her robust insights into business management, strategy, and operational efficiencies. Additionally, she has a Bachelor of Education degree from St. Thomas University, equipping her with the skills to foster effective learning and developmental programs within organizational setups. These qualifications enhance her ability to lead and develop teams effectively.
Paige Betts' Expertise in Human Resources and Operations
Paige Betts has accumulated over 25 years of experience in Human Resources and Operations. Her extensive career includes roles as a leader, consultant, and coach, allowing her to apply a multifaceted approach to organizational development. She has consistently led initiatives aimed at improving both employee and client experiences, showcasing her comprehensive expertise in these fields. Her strategic insights have been vital in managing and optimizing workforce effectiveness.
Paige Betts' Role as Senior Director of Contact Centre Operations
Prior to her current role, Paige Betts served as the Senior Director of Contact Centre Operations for one of Canada’s largest banks. In this capacity, she was responsible for leading teams to deliver superior employee and client experiences. Her leadership contributed to the operational success and service excellence of the contact centres, underscoring her capability in managing large-scale operations within the financial sector.
Paige Betts' Leadership in Improving Employee and Client Experiences
For nearly 20 years, Paige Betts has focused on leading teams and leaders to enhance both employee and client experiences. Her strategic initiatives are grounded in creating supportive and efficient organizational environments. By aligning operational objectives with employee satisfaction and client needs, she has successfully driven projects that improve overall service delivery and enhance workplace culture.