Micole Cobert
About Micole Cobert
Micole Cobert is a Technical Account Manager at SmartAction, where she has worked since 2022. With a background in healthcare and a degree in Psychology Business Foundations from The University of Texas at Austin, she demonstrates strong interpersonal skills and a commitment to customer success across various industries.
Work at SmartAction
Micole Cobert has been employed at SmartAction since 2021, initially serving as a Customer Success Manager before transitioning to the role of Technical Account Manager in 2022. In her current position, she focuses on fostering customer success through strong interpersonal skills and a client-first mentality. Cobert's work involves leveraging technology and AI to enhance customer experiences across various industries.
Previous Experience in Healthcare
Prior to her current role, Micole Cobert worked in the healthcare sector. She served as a Care Coordinator at Employer Direct Healthcare from 2016 to 2018 and later as a Team Lead for 11 months in 2017. Additionally, she held a position at Nobilis Health Corp. as a Patient Care Manager and Inside Sales representative from 2018 to 2019. Her experience in these roles contributed to her understanding of patient care and customer service.
Education and Expertise
Micole Cobert earned her Bachelor of Arts (B.A.) degree in Psychology Business Foundations from The University of Texas at Austin, where she studied from 2009 to 2013. This educational background has equipped her with a solid foundation in both psychology and business, which she applies in her professional roles. Cobert's adaptability is evident as she has transitioned from healthcare to technology and AI, showcasing her diverse skill set.
Personal Interests and Growth
Micole Cobert engages in gastronomic and cultural immersion adventures, both locally and abroad. This reflects her commitment to personal growth and cultural understanding. Her never-ending curiosity drives her exploration and learning in both professional and personal contexts, contributing to her overall development.