Sanjay Kumar
About Sanjay Kumar
Sanjay Kumar is a Senior Software Engineering Manager at SmartBear, with extensive experience in software development and engineering management. He has worked in various roles across multiple companies, demonstrating expertise in automation, cloud technologies, and AI solutions.
Work at SmartBear Software
Sanjay Kumar has been serving as a Senior Software Engineering Manager at SmartBear since 2023. His role involves overseeing software engineering projects and managing teams in a hybrid work environment based in Bengaluru, Karnataka, India. His extensive experience in software development and engineering management contributes to SmartBear's mission of delivering quality software solutions.
Previous Experience at Support.com
Prior to his current position, Sanjay worked as Director of Software Development at Support.com for 10 months in 2022. This role was remote and based in Bengaluru, Karnataka, India. His responsibilities included leading software development initiatives and managing project teams.
Education and Expertise
Sanjay Kumar holds a Bachelor of Arts in Economics from Kumaun University, completed between 2003 and 2006. He also earned a Master of Science in Computer Science from Makhanlal Chaturvedi National University of Journalism and Communication in 2007. Additionally, he has completed various levels of computer programming courses at the National Institute of Electronics & Information Technology (NIELIT), including 'O' Level and A Level.
Technical Skills and Innovations
Sanjay possesses extensive experience with a diverse technology stack, including Node.js, React.js, Angular, PostgreSQL, and various cloud and automation technologies. He has designed and implemented several automation solutions, notably reducing manpower requirements by approximately 40% for a background verification client using RPA. His work has also led to significant improvements in incident resolution times and processing turnaround times in e-commerce.
Career Progression and Roles
Sanjay Kumar has held various positions throughout his career, including AVP Application Development at STARTEK from 2015 to 2022, and Asst. Manager (Software Development) at Aegis Customer Support Services from 2013 to 2015. His earlier roles include Team Leader - Service Delivery at Aegis and Software Developer at Astra Global. This diverse experience has equipped him with a comprehensive understanding of software development and project management.