Amanda Silva
About Amanda Silva
Amanda Silva is a Project Manager specializing in Implementation at SmartEquip, where she drives project and product initiatives to achieve measurable outcomes. With a background in product management and technical consulting, she has developed strong relationships to meet project goals throughout her career.
Work at SmartEquip
Amanda Silva serves as the Project Manager for Implementation at SmartEquip, a role she has held since 2021. In this position, she focuses on driving project and product initiatives that yield measurable outcomes. Her work emphasizes collaboration to achieve project goals effectively. Based in Norwalk, Connecticut, she has contributed to the company's operational success through her project management expertise.
Previous Experience at News Direct Corp.
Prior to her current role, Amanda worked at News Direct Corp. as the Director of Product Management from 2020 to 2021. During her tenure in Norwalk, Connecticut, she was responsible for overseeing product management initiatives, contributing to the company's strategic objectives for one year.
Background in Business Analysis and Technical Support
Amanda's career began with a role as a Business Analyst/Technical Support at NEPS, LLC from 2011 to 2012. She later transitioned to various positions, including Technical Consultant at Datalytics (now Magnitude Angles) from 2013 to 2015 and Product Support Specialist at Senior Systems, Inc. from 2012 to 2013. These roles helped her develop a strong technical background that supports business processes and applications.
Education and Expertise
Amanda Silva earned her Bachelor of Science degree from Southern New Hampshire University, where she studied from 2006 to 2010. Additionally, she attended Lauralton Hall from 2002 to 2006. Her educational background, combined with her professional experiences, has equipped her with expertise in methodologies such as Waterfall, Agile, and Scrum, which she utilizes in her project management role.
Career Development in Customer Success
From 2015 to 2019, Amanda worked at Zillion (formerly HealthFleet, Inc.) as the Senior Manager of Customer Success. In this role, she focused on enhancing customer satisfaction and driving successful outcomes for clients. Her experience in customer success complements her project management skills and her ability to build strong relationships to achieve project goals.