Darien Lewis
About Darien Lewis
Darien Lewis is a Customer Support Specialist at SmartEquip, where he has worked since 2019. He holds a Bachelor of Business Administration with a concentration in Management Information Systems from Southern Connecticut State University and has extensive experience in customer support and sales roles.
Work at SmartEquip
Darien Lewis has been employed at SmartEquip as a Customer Support Specialist since 2019. In this role, Lewis provides assistance and support to customers, ensuring their needs are met effectively. The position involves addressing customer inquiries and resolving issues related to SmartEquip's services. Lewis's experience in customer support is complemented by a background in technology and business.
Education and Expertise
Darien Lewis studied at Southern Connecticut State University, where he earned a Bachelor of Business Administration (BBA) with a concentration in Management Information Systems. His education spanned from 2014 to 2019, during which he developed a blend of business and technical skills. This academic background supports his current role in customer support and his aspirations in project management.
Background in Customer Service
Before joining SmartEquip, Darien Lewis worked at MarketSource Inc. as a Wireless Specialist from 2015 to 2019. He also held a position as a Connected Device Specialist at Best Buy for five months in 2019. These roles provided him with extensive experience in customer service and sales, contributing to his skill set in handling customer interactions effectively.
Career Aspirations
Darien Lewis aspires to transition into a project management role. His interest in project management aligns with his educational background in Management Information Systems and his experience in customer support. Lewis aims to leverage his skills and knowledge to contribute to project management initiatives in the IT field.