Joseph Douglas
About Joseph Douglas
Joseph Douglas serves as the Manager of Supplier Onboarding and Implementation Manager at SmartEquip, where he has worked since 2021. He has a strong background in optimizing onboarding processes and has successfully deployed over 1,000 projects, enhancing supplier networks in the rental and construction sectors.
Work at SmartEquip
Joseph Douglas has been employed at SmartEquip since 2021, currently holding the position of Manager, Supplier Onboarding / Implementation Manager. In this role, he has optimized the onboarding lifecycle, significantly reducing the process time from initial request to final deployment. Prior to his current position, he worked as a Project Coordinator / Jr. Project Manager from 2019 to 2021 and as a Supplier Support Specialist from 2016 to 2019. During his tenure, he collaborated with cross-functional teams to enhance the SmartEquip platform's functionality and implemented Jira automations for process improvement.
Previous Experience
Before joining SmartEquip, Joseph Douglas worked at Toolfetch as an e-Commerce Administrator from 2014 to 2016. He directed the configuration and testing of suppliers' information in the customer's CA application. He also held a position as an e-Commerce Representative at Toolfetch from 2013 to 2014. Additionally, he worked at USAlliance Federal Credit Union in various roles, including Technical Support Coordinator from 2010 to 2012 and Member Services Representative from 2008 to 2010.
Education and Expertise
Joseph Douglas completed his education at Rye High School from 2000 to 2004. He furthered his studies at SUNY Westchester Community College from 2004 to 2006. His expertise includes supplier onboarding, project management, and process optimization, particularly in the context of e-commerce and technical support.
Achievements in Supplier Integration
During his career, Joseph Douglas has led a team that managed over 2,000 supplier integration requests, contributing to over $400 million in revenue within a year. He has deployed over 1,000 projects to production, enhancing the supplier network and improving rental and construction fleets. His contributions also include developing standardized configurations to facilitate information transfer to the data team and providing guidance during the transition from Jira Server to Jira Cloud.