Dana Lusted
About Dana Lusted
Dana Lusted - Brand Manager in Digital Marketing
Dana Lusted holds the title of Brand Manager in the digital marketing sphere. Her role emphasizes the importance of reliable analytics and improved customer experiences. She is dedicated to using tools like Smartrr to enhance subscription management and decrease customer complaints. Dana values the partnership with Smartrr, which she sees as integral to her team's success.
Dana Lusted and Smartrr
Dana Lusted perceives Smartrr as not just a subscription app but as a partner working towards shared success with her team. She appreciates the capabilities offered by Smartrr, particularly the enhancement in customer account portal experiences and the notable reduction in customer complaints about subscription management since the migration to Smartrr.
Reliable Analytics for Leadership - Dana Lusted
As a Brand Manager, Dana Lusted places high value on the ability to provide reliable and accurate analytics to the leadership team. She leverages these insights to help improve company performance, ensuring that leadership receives data that contributes to informed decision-making and strategic planning.
Enhanced Customer Experience with Dana Lusted
Dana Lusted is committed to enhancing the customer experience through advanced digital solutions. Her appreciation for Smartrr lies in its ability to significantly improve the customer account portal, which has led to fewer customer complaints and better management of subscriptions. Her focus remains on bringing valuable improvements to the customer journey.