Matt Devine
About Matt Devine
Matt Devine is a Customer Success Manager currently working at Smartrr since 2024. He has held various roles in customer success and marketing across multiple companies, including Varonis, NewsWhip, and Falcon.io.
Current Role at Smartrr
Matt Devine serves as a Customer Success Manager at Smartrr, a position he has held since 2024. In this role, he focuses on ensuring customer satisfaction and fostering strong relationships with clients. His responsibilities include addressing customer inquiries, providing product support, and facilitating user onboarding processes. Devine's experience in customer success allows him to effectively manage client expectations and contribute to the overall success of the organization.
Previous Experience at Varonis
Devine worked at Varonis in various capacities from 2016 to 2019. He began as a Sales Development Representative for one year, where he was responsible for generating leads and supporting the sales team. Following this role, he transitioned to Event Marketing Executive for two years, focusing on organizing and promoting events to enhance brand visibility and customer engagement. His tenure at Varonis provided him with valuable insights into customer relations and sales strategies.
Experience at NewsWhip
At NewsWhip, Matt Devine held two positions. He served as an Account Executive from 2022 to 2023, where he managed client accounts and worked on driving sales initiatives. He then briefly worked as a Senior Account Executive from 2023 to 2024, further developing his skills in account management and customer engagement. His time at NewsWhip contributed to his expertise in understanding client needs and delivering tailored solutions.
Educational Background
Matt Devine studied at Kingston University, where he earned a Bachelor of Arts (B.A.) in Film Production and English Literature from 2011 to 2014. Prior to this, he attended Gloucestershire College, obtaining a BTEC National Diploma in Media Production from 2009 to 2011. His educational background has equipped him with a strong foundation in media and communication, which complements his professional roles in customer success and marketing.
Career Progression in Customer Success and Marketing
Throughout his career, Matt Devine has gained extensive experience in customer success and marketing roles across various organizations. He worked as a Customer Success Manager at ROOM from 2021 to 2022, where he focused on client retention and satisfaction. Additionally, he served as a Marketing Development Representative at Falcon.io from 2019 to 2021, contributing to lead generation and marketing strategies. His diverse background in these fields has prepared him for his current role at Smartrr.