Michelle Zou
About Michelle Zou
Michelle Zou is a Support Engineer with a background in healthcare management and full-stack web development. She holds a Bachelor's degree in Health Science from Stony Brook University and has worked in various roles, including project management and web development.
Work at Smartrr
Michelle Zou currently holds the position of Support Engineer at Smartrr, where she has been employed since 2023. In this role, she utilizes her technical skills and experience in full-stack web development to provide support and solutions for clients. Her work involves troubleshooting issues, optimizing system performance, and ensuring a seamless user experience.
Education and Expertise
Michelle Zou studied at Stony Brook University, earning a Bachelor of Health Science with a focus on Health Professions and Related Clinical Sciences from 2016 to 2020. She furthered her education at Fullstack Academy, where she studied software engineering from 2022 to 2023. Her technical expertise includes proficiency in JavaScript, TypeScript, Node.js, Express, and SQL databases, which she applies in her current role and previous positions.
Background
Michelle transitioned from a career in Healthcare Management to full-stack web development and support engineering. Her professional journey includes various roles that bridge healthcare and technology. She began her career in healthcare sales and project management before moving into web development and support roles, reflecting her diverse skill set and adaptability.
Previous Work Experience
Before joining Smartrr, Michelle held several positions that contributed to her professional development. She worked as a Social Media Manager and Web Developer at Stony Brook University for seven months in 2020. She also served as an Associate Project Manager at WebMD from 2020 to 2023, where she managed projects within the healthcare sector. Additionally, she gained experience as a Healthcare Sales Summer Associate at EmblemHealth and as a Project AHEAD Intern at Charles B. Wang Community Health Center.
Professional Skills
Michelle Zou possesses a range of professional skills that enhance her capabilities as a Support Engineer. Her background in healthcare management provides her with insights into project management and proposal development within the healthcare sector. Her technical skills in web development enable her to address client needs effectively and contribute to the overall success of her team at Smartrr.