Amy Stevens
About Amy Stevens
Amy Stevens is an experienced Account Executive currently working at Smith.ai in Vancouver, Washington. She has held various roles in sales and customer service across multiple companies, including significant positions at Papa Murphy's International and Ruby.
Current Role at Smith.ai
Amy Stevens serves as an Account Executive at Smith.ai, a position she has held since 2021. In this role, she is responsible for managing client accounts and driving sales initiatives. Her experience in sales and customer service supports her ability to meet client needs effectively. She operates from Vancouver, Washington, contributing to the company's growth and client satisfaction.
Previous Experience in Sales Development
Prior to her current role, Amy worked in sales development at Hubb from 2016 to 2017, where she focused on generating leads and supporting the sales team. She also held a similar position at Puppet from 2017 to 2018, further enhancing her skills in client engagement and sales strategy. These experiences laid the groundwork for her career in account management.
Background in Customer Service and Training
Amy has a solid background in customer service, having worked as a Customer Service Representative at Craft Brew Alliance from 2002 to 2005. Additionally, she served as a Training Specialist at Papa Murphy's International from 2009 to 2011, where she developed training programs for new employees. This combination of customer service and training experience has equipped her with valuable skills in communication and team development.
Career Progression at Papa Murphy's International
Amy's tenure at Papa Murphy's International spans multiple roles. She began as an Administrative Assistant from 2005 to 2009, then transitioned to Business Services Coordinator for five months in 2009. From 2011 to 2016, she served as Inside Sales Manager, overseeing sales operations and team performance. This progression reflects her growing expertise in sales and management within the company.
Experience at Ruby
From 2018 to 2020, Amy worked as an Account Executive at Ruby, where she was involved in managing client relationships and enhancing service delivery. This role contributed to her overall understanding of account management and client engagement strategies, further preparing her for her current position at Smith.ai.