Brett Lind

Brett Lind

Help Desk Administrator @ SmithRx

About Brett Lind

Brett Lind is a Help Desk Administrator at SmithRx, where he has worked since 2024. He has extensive experience in IT support and system administration, having held various roles in multiple organizations since 2018.

Work at SmithRx

Brett Lind has been employed as a Help Desk Administrator at SmithRx since 2024. In this role, he is responsible for providing IT support and resolving technical issues to ensure the smooth operation of systems within the organization. His tenure at SmithRx has lasted for four months, during which he has contributed to enhancing the efficiency of IT services.

Previous Experience in IT Support

Prior to joining SmithRx, Brett Lind held several positions in IT support and system administration. He worked at Lendio in various roles, including Desktop Support Specialist and Systems Administrator, from 2019 to 2022. His responsibilities included providing helpdesk support and managing IT-related tasks. He also gained experience as a Help Desk Administrator at Cementation Americas and as a Systems Administrator at Leadership Circle.

Education and Expertise

Brett Lind studied at Utah Valley University, where he pursued a Bachelor's degree in Network and System Administration. His academic journey spanned from 2014 to 2027. This educational background has equipped him with the necessary skills and knowledge to excel in IT support and system administration roles.

Technical Skills and Tools

Brett Lind has demonstrated proficiency in technical troubleshooting and remote computer support. He has experience resolving complex Tier 2 issues, contributing to operational efficiency. Additionally, he has utilized project management tools such as monday.com and Trello to manage IT-related tasks effectively, enhancing project delivery and coordination.

Internship Experience

Brett Lind began his career in IT as a Desktop Support Intern at Intermountain Healthcare in 2018. This internship lasted for ten months and provided him with foundational experience in desktop support and system administration, which he built upon in subsequent roles.

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