Matthew Carpenter
About Matthew Carpenter
Matthew Carpenter is a Customer Success Manager with expertise in managing specialty pharmacy spend. He has a diverse background in the pharmaceutical and healthcare sectors, having worked for companies such as Magellan Health, Astellas Pharma, and Takeda Pharmaceuticals.
Work at SmithRx
Matthew Carpenter serves as a Customer Success Manager at SmithRx, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring the effective delivery of pharmacy benefit management solutions. His work involves collaborating with clients to understand their needs and developing strategies to optimize their pharmacy spend.
Previous Experience at Magellan Health
Before joining SmithRx, Matthew Carpenter worked at Magellan Health as an Account Manager from 2017 to 2021. During his four years in this role, he was based in Salt Lake City and managed various accounts, focusing on specialty pharmacy spend across prescription and medical benefits. His experience at Magellan Health provided him with insights into pharmacy benefit management.
Background in Pharmaceuticals
Matthew Carpenter has a background in the pharmaceutical industry, having worked at Astellas Pharma as a Senior Professional Sales Representative from 2013 to 2015 and at Takeda Pharmaceuticals as a Professional Sales Representative from 2009 to 2013. His roles involved direct engagement with healthcare providers and stakeholders to promote pharmaceutical products.
Education and Expertise
Matthew Carpenter studied at Brigham Young University, where he earned a Bachelor of Arts in English/Language Arts Teacher Education from 1998 to 2002. His educational background supports his communication skills, which are essential in his current role in customer success management and in his previous positions in sales and account management.
Diverse Professional Background
In addition to his roles in the pharmaceutical industry, Matthew Carpenter has experience in financial services. He worked at Zions Bancorporation as a Manager/Supervisor/Business Analyst from 2006 to 2007 and at Utah Community Credit Union as a Senior Trainer/Loan Officer/Member Services Specialist from 2004 to 2006. This diverse background contributes to his comprehensive understanding of various business sectors.