Nathan White
About Nathan White
Nathan White is an Associate Account Analyst II at SmithRx, where he plays a key role in the Customer Success Team by identifying risks to customer satisfaction and coordinating solutions. He has a diverse background in marketing and account management, with previous positions at Alliance Health, Bonneville International, and HealthEquity.
Current Role at SmithRx
Nathan White serves as an Associate Account Analyst II at SmithRx, where he has been employed since 2022. In this role, he is an integral part of the Customer Success Team, focusing on identifying risks to customer satisfaction. He collaborates across product and operational lines to implement solutions that enhance client experiences. His responsibilities include supporting research and data activities to resolve escalated client issues, coordinating efforts with both internal and external teams.
Previous Experience at Alliance Health, LLC
Nathan White worked at Alliance Health, LLC as a Marketing Operations Manager from 2016 to 2017. His tenure lasted 11 months in South Jordan, Utah. Prior to this role, he also served as an Ad Operations Coordinator at the same company from 2015 to 2016 for one year. These positions provided him with experience in marketing operations and ad management.
Experience at Bonneville International
Nathan White held two positions at Bonneville International. He began as a Promotions Assistant from 2015 to 2016 for six months, where he supported promotional activities. Later, in 2021, he transitioned to the role of Programmatic Media Buyer, which he held for 11 months in Salt Lake County, Utah. This experience contributed to his expertise in media buying and promotional strategies.
Educational Background
Nathan White studied at Utah State University, where he earned a Bachelor's Degree with a Marketing Emphasis from 2013 to 2015. Prior to that, he attended Snow College, achieving an Associate of Arts (AA) degree in Business from 2011 to 2013. His educational background has equipped him with foundational knowledge in marketing and business principles.
Role at HealthEquity
At HealthEquity, Nathan White worked in various capacities from 2017 to 2021. He began as a Member Services Specialist for four months and then progressed to the role of Associate Account Manager, which he held for three years. In these roles, he developed a comprehensive understanding of customer challenges and worked to maintain strong client relationships.