Arthur Shan
About Arthur Shan
Arthur Shan is a Senior Field Engineer with extensive experience in technical support and field service roles within the healthcare and detection industries. He has worked for several companies, including Siemens Healthcare, General Electric, and Smiths Detection, primarily in the Greater Chicago Area.
Current Role at Smiths Detection
Arthur Shan has been employed at Smiths Detection as a Senior Field Engineer since 2012. He operates in the Greater Chicago Area and has accumulated over a decade of experience in this role. His responsibilities include providing technical support and ensuring the functionality of detection equipment.
Previous Experience in Healthcare Technology
Before joining Smiths Detection, Arthur Shan worked at Siemens Healthcare as a Field Service Engineer from 1990 to 1992. During his two years in the Greater Chicago Area, he focused on maintaining and servicing healthcare technology, contributing to the operational efficiency of medical equipment.
Technical Support Experience
Arthur Shan has extensive experience in technical support roles. He worked at General Electric as a National Technical Support Engineer from 2005 to 2009, followed by a position at Morpho Detection, Inc. from 2009 to 2011. In both roles, he provided critical support and troubleshooting for various technical issues.
Field Service Engineering Background
Arthur Shan's career includes significant experience in field service engineering. He served at Medrad from 1992 to 1995 as a Field Service Engineer, where he was responsible for the maintenance and repair of medical devices. This role built upon his earlier experience at Siemens Healthcare.
Education in Electronics Technology
Arthur Shan studied at DeVry Institute of Technology, where he achieved a degree in Electronics Technology. This educational background provided him with the foundational knowledge necessary for his career in engineering and technical support.