Ben Sutton
About Ben Sutton
Ben Sutton serves as the Head of Global Service - Technical at Smiths Detection, where he oversees global technical and product support operations. He has over 15 years of experience in various roles within the company, demonstrating strong leadership and a commitment to process improvement in the security industry.
Current Role at Smiths Detection
Ben Sutton serves as the Head of Global Service - Technical at Smiths Detection since 2019. In this role, he oversees technical and product support operations on a global scale. His responsibilities include ensuring the effective delivery of technical services and support, contributing to the overall operational efficiency of the organization.
Previous Positions at Smiths Detection
Prior to his current position, Ben Sutton held several roles at Smiths Detection. He worked as a Service Team Leader from 2011 to 2013, followed by a role as Country Service Manager for Australia from 2016 to 2017. He also served as Service Technical Manager for the APAC region from 2017 to 2019. His career at Smiths Detection began as a Service Engineer in 2005, progressing through various technical and managerial positions.
Education and Qualifications
Ben Sutton studied at Auckland University of Technology, where he pursued Mechanical Engineering and achieved a National Certificate from 2004 to 2005. He also attended Macleans College from 2001 to 2003. His educational background provides a strong foundation for his technical expertise in the security industry.
Background in Operations Management
Ben Sutton has a strong background in operations management and process improvement within the security industry. His experience spans various roles that have equipped him with leadership and management skills, which contribute to continuous improvement in technical service operations at Smiths Detection.