Christine Kirkopoulos
About Christine Kirkopoulos
Christine Kirkopoulos is a Customer Delivery Specialist at Smiths Detection, where she has worked since 2019. She has over a decade of experience in customer service and project management, previously holding roles at Allstream and Costco Wholesale Canada.
Current Role at Smiths Detection
Christine Kirkopoulos serves as a Customer Delivery Specialist at Smiths Detection, a position she has held since 2019. In this role, she is responsible for managing the customer order lifecycle, ensuring that orders are processed efficiently from submission to completion. Her focus is on delivering seamless service and maintaining high levels of customer satisfaction. Christine's expertise in this area allows her to effectively address customer needs and enhance service delivery.
Previous Experience at Allstream
Prior to her current role, Christine Kirkopoulos worked at Allstream for a total of ten years, from 1999 to 2017. During her tenure, she held two key positions: Project/Order Manager and Engineering Services Specialist. In these roles, she gained extensive experience in managing customer orders and engineering services, contributing to her strong background in customer delivery and service optimization.
Experience at Costco Wholesale Canada
Christine Kirkopoulos also worked at Costco Wholesale Canada as a Front Line Cashier from 2014 to 2016. This role provided her with valuable experience in customer service and retail operations, enhancing her ability to interact with customers and understand their needs.
Education and Telecommunications Management Certification
Christine studied at Humber College, where she focused on Telecommunications. She achieved a Telecommunications Management Certification, completing her studies from 2006 to 2008. This educational background has equipped her with the knowledge and skills necessary for her roles in customer delivery and project management.
Skills in Vendor Negotiation and Problem Solving
Christine Kirkopoulos possesses strong skills in obtaining and negotiating quotes from third-party vendors, aimed at optimizing service delivery and cost efficiency. Additionally, she has demonstrated expertise in acting as a liaison to resolve critical issues, showcasing her problem-solving and troubleshooting abilities throughout her career.