Dianna Henriques
About Dianna Henriques
Dianna Henriques serves as the Head of Operational Excellence for Global Service at Smiths Detection, having held various roles within the company since 2010. With a strong background in procurement and supply chain management, she has implemented initiatives that enhance operational efficiency and drive cost savings.
Work at Smiths Detection
Dianna Henriques has held multiple roles at Smiths Detection since joining the company in 2010. She currently serves as the Head of Operational Excellence, Global Service, a position she has held since 2019. In this role, she has developed and led a team focused on enhancing operational efficiency and service quality. Prior to this, she worked as the Global Distributor Channel Director from 2015 and as Procurement Manager Indirect for North America since 2012. Her extensive experience at Smiths Detection highlights her commitment to improving supply chain processes and adapting service operations to meet customer needs.
Previous Experience
Before her tenure at Smiths Detection, Dianna Henriques worked at MDS Sciex as a Team Leader in Production Procurement and as a Supply Chain Manager from 2007 to 2010. She also held the position of Commodity Manager at ACCO Brands Canada Inc. from 2003 to 2005. These roles contributed to her expertise in procurement and supply chain management, laying the foundation for her later achievements at Smiths Detection.
Education and Expertise
Dianna Henriques studied at the University of Manitoba, where she pursued a program in Purchasing & Inventory Management from 1995 to 2003. Additionally, she achieved the CPIM designation from APICS - The Association for Operations Management in 2005. Her educational background supports her strong track record in supply chain management and operational excellence.
Achievements in Operational Excellence
At Smiths Detection, Dianna Henriques has implemented strategic sourcing initiatives that resulted in significant cost savings. She has played a key role in adapting service operations to meet evolving customer needs and industry changes. Her exceptional skills in conceptualizing and implementing practical supply chain solutions have positively impacted the company's bottom line.