Hussam Lutfi
About Hussam Lutfi
Hussam Lutfi is a Senior Field Service Engineer at Smiths Detection in Riyadh, KSA, with a background in customer service and technical roles across various companies, including NUCTECH COMPANY LIMITED and Etihad Airways. He holds a Bachelor's degree in Electrical, Electronics and Communications Engineering from Ajman University and has extensive experience in programming and commissioning.
Current Role at Smiths Detection
Hussam Lutfi serves as a Senior Field Service Engineer at Smiths Detection, a position he has held since 2019. He is based in Riyadh, Saudi Arabia, where he applies his technical expertise to support and maintain detection systems. His role involves troubleshooting and resolving technical issues, ensuring that systems operate efficiently and effectively.
Previous Experience at NUCTECH COMPANY LIMITED
Prior to his current role, Hussam worked as a Customer Service Manager at NUCTECH COMPANY LIMITED from 2016 to 2019 in Dubai. In this capacity, he managed customer relations and service delivery, ensuring client satisfaction and addressing service-related concerns.
Career Background in Technical Roles
Hussam has a diverse background in technical roles. He worked as an Electronic Technician at IAL SERCO from 2005 to 2009, where he developed foundational skills in electronics. Additionally, he served as a Fire Alarm System Supervisor at Abu Dhabi Airports Company (ADAC) from 2009 to 2014, overseeing fire safety systems. He also gained customer support experience at Etihad Airways from 2014 to 2016.
Educational Background in Engineering
Hussam Lutfi earned a Bachelor's degree in Electrical, Electronics, and Communications Engineering from Ajman University, studying from 1998 to 2004. His academic journey included a strong attendance record and active participation in team events, reflecting his commitment to both education and collaboration.
Technical Skills and Competencies
Hussam possesses experience in programming and commissioning, with proficiency in software applications such as MS Word, Access, Excel, and PowerPoint. He emphasizes time management and efficiency in his work, demonstrating a commitment to professional development and learning from colleagues in the field.