Jijo Seban Jose
About Jijo Seban Jose
Jijo Seban Jose is a Technical Engineer with over 11 years of experience at Smiths Detection in the United Arab Emirates, specializing in integrating X-ray units with automated baggage handling systems. He previously worked as an R&D Technical Assistant at Cardea Biomedical Technologies in India and holds a degree in Biomedical Engineering.
Work at Smiths Detection
Currently, Jijo Seban Jose works as a Technical Engineer at Smiths Detection, a position he has held since 2013. His role involves providing 24/7 customer service support, ensuring the continuous operation and maintenance of security screening systems. He is responsible for improving Key Performance Indicator (KPI) performance and enhancing customer satisfaction through effective service delivery. Jijo engages in technical circuits and log reading for complex troubleshooting tasks, and conducts preventive maintenance of units in accordance with Annual Maintenance Contract (AMC) requirements.
Previous Experience at Cardea Biomedical Technologies
Before joining Smiths Detection, Jijo Seban Jose worked at Cardea Biomedical Technologies Pvt. Ltd. as an R&D Technical Assistant for nine months in 2012. This role was based in the New Delhi area, India. His experience in this position contributed to his technical expertise in the biomedical field, laying the groundwork for his future roles in engineering and technical support.
Education and Expertise
Jijo Seban Jose studied Biomedical/Medical Engineering at Dhanalakshmi Srinivasan Engineering College, where he earned a Bachelor of Engineering (B.E.) degree from 2007 to 2011. He completed his Higher Secondary Education at M.G.M N.S.S H.S.S in Lakattoor, Kerala, from 2005 to 2007. His educational background has equipped him with expertise in integrating X-ray units with automated baggage handling systems (BHS) and configuring workstations.
Technical Skills and Responsibilities
Jijo possesses a strong knowledge of electronics, which he applies to repair equipment using standard test instruments and hand tools. He creates SAP orders for updating reports and timesheets, ensuring accurate documentation of work activities. His responsibilities include conducting preventive maintenance to ensure optimal functionality of units and actively participating in teamwork and knowledge sharing with colleagues to enhance collective expertise.