Katie Joynes
About Katie Joynes
Katie Joynes serves as the Aftermarket Sales Manager at Smiths Detection, where she has worked since 2012. She has a background in business development and human resources, and she has consistently exceeded sales goals while training new team members.
Current Role as Aftermarket Sales Manager
Katie Joynes serves as the Aftermarket Sales Manager at Smiths Detection, a position she has held since 2012. In this role, she is responsible for quoting and selling service agreements, consumables, parts, time and material repairs, refurbished equipment, and training to customers. Her work involves collaborating with key internal stakeholders to develop and sell new product packages. She has also exceeded the fiscal year 2023 booking goal by over $5 million, demonstrating her effectiveness in driving sales and revenue.
Previous Experience at Smiths Detection
Katie Joynes has a history of working at Smiths Detection in various roles. She began her tenure in 2008 as a Human Resource Associate, where she worked for one year. Following this, she transitioned to the position of Business Development Management/Communications Associate from 2009 to 2012, serving for three years. This diverse experience within the company has contributed to her current expertise in sales and customer relations.
Education and Academic Background
Katie Joynes studied at Stevenson University, where she earned a Bachelor of Business Administration (B.B.A.) from 2008 to 2009. Prior to this, she attended Coastal Carolina University, focusing on Business Management from 2007 to 2008. Her educational background has provided her with a solid foundation in business principles, which she applies in her current role.
Professional Development and Training
Katie Joynes actively participates in online training courses to stay updated on new products and technologies. This commitment to professional development ensures that she remains knowledgeable about industry advancements and can effectively train and mentor new inside sales team members on products, processes, and best practices.