Matthieu Hirsinger
About Matthieu Hirsinger
Matthieu Hirsinger is a Field Service Engineer at Smiths Detection in France, where he has worked since 2007. He holds a Master's degree in Qualité et ingénierie de la décision and a Licence in Mathématiques appliquées from Aix-Marseille Université.
Work at Smiths Detection
Matthieu Hirsinger has been employed at Smiths Detection as a Field Service Engineer since 2007. With 17 years of experience in this role, he operates primarily in France. His responsibilities include providing technical support and training to enhance customer satisfaction and technical improvement. He focuses on addressing and resolving service-related issues through both teamwork and autonomous efforts. Hirsinger has been involved in various projects, overseeing processes from installation to service contracts for a diverse range of products.
Education and Expertise
Matthieu Hirsinger studied at Aix-Marseille Université, where he earned a Master’s degree in Qualité et ingénierie de la décision from 2002 to 2004. Prior to this, he completed a Licence in Mathématiques appliquées at the same university from 2001 to 2002. His educational background provides a strong foundation in decision-making quality and applied mathematics, which supports his technical role in the field.
Background
Matthieu Hirsinger has a solid background in engineering and mathematics, which he developed through his studies at Aix-Marseille Université. His career as a Field Service Engineer at Smiths Detection has allowed him to apply his academic knowledge in practical settings, focusing on customer service and technical support in the field of detection technology.
Technical Support and Training
In his role at Smiths Detection, Matthieu Hirsinger provides essential technical support and training to clients. His efforts are aimed at enhancing customer satisfaction and promoting technical improvement. By addressing service-related issues, he contributes to the overall effectiveness of the company's service delivery.