Mohamed Khaled
About Mohamed Khaled
Mohamed Khaled is a Service Engineer with a Bachelor of Engineering in Electrical, Electronics, and Communications Engineering. He has worked at Smiths Detection since 2017 and previously held a position as a maintenance engineer at L-3 Communication Systems.
Work at Smiths Detection
Mohamed Khaled has been employed at Smiths Detection since 2017, serving as a Service Engineer in Cairo, Egypt. In this role, he is responsible for managing field service contract requirements, which include ensuring timely response times and effective information reporting. He communicates regularly with Customer Service Coordinators to ensure the on-time delivery of parts and materials. His work supports the company's commitment to customer satisfaction and operational efficiency.
Education and Expertise
Mohamed Khaled earned a Bachelor of Engineering (BE) in Electrical, Electronics, and Communications Engineering from the Higher Technology Institute in Tenth of Ramadan City. His studies spanned five years, from 2009 to 2014. This educational background provides him with a solid foundation in engineering principles, which he applies in his current role as a Service Engineer.
Previous Experience at L-3 Communication Systems
Before joining Smiths Detection, Mohamed Khaled worked as a Maintenance Engineer for L-3 Communication Systems – East from 2015 to 2017 in Cairo, Egypt. In this position, he specialized in the maintenance of x-ray machines, gaining valuable experience in the technical aspects of security systems and equipment management.
Project Implementation in Egypt
Mohamed Khaled played a key role in the implementation of a new system in Egypt, which included upgrading the matrix server of the Baggage Handling System (BHS) and installing CIP300 compact and conveyor systems for vehicle inspection. This project highlights his technical skills and ability to manage complex installations.
IT Development Responsibilities
In addition to his engineering duties, Mohamed Khaled is responsible for IT development at I.T.I Technology, the agent of Smiths Detection in Egypt. His role involves overseeing the integration of technology solutions to enhance operational efficiency and support service contract requirements, including timely Oracle reporting of labor, expenses, and materials.