Nicole Guckert
About Nicole Guckert
Nicole Guckert serves as a Training Registrar at Smiths Detection in Baltimore, Maryland, a position she has held since 2015. With a diverse background in training and customer service roles, she has accumulated extensive experience across various organizations, including the Global Language Institute and Wyndham Vacation Ownership.
Current Role at Smiths Detection
Nicole Guckert has been serving as the Training Registrar at Smiths Detection since 2015. In this role, she is responsible for managing training programs and ensuring compliance with training standards. Her position is based in the Baltimore, Maryland Area, where she has developed expertise in training administration over her nine years with the company.
Previous Experience in Training and Leadership
Before her current role, Nicole worked as an Assistant Training Registrar at JGW Group from 2013 to 2015. This two-year position involved supporting training initiatives and assisting in the development of training materials. Additionally, she held a Group Leader position at the Global Language Institute for one month in 2006, where she guided language learning activities.
Background in Customer Service and Hospitality
Nicole has a diverse background in customer service and hospitality. She worked as an Activities Supervisor/Activities Associate at Wyndham Vacation Ownership from 2010 to 2013, where she coordinated guest activities. Prior to that, she was a Ballroom Dance Instructor at Fred Astaire Dance Studio from 2008 to 2010 and held various roles at JCPenney and Olive Garden, enhancing her customer service skills.
Educational Qualifications
Nicole Guckert earned her Bachelor’s Degree in Business Administration and Management from Northwood University, completing her studies from 2004 to 2008. This educational background provided her with foundational knowledge in business principles, which she has applied throughout her career in various roles.
Early Career and Development
Nicole began her career in retail and service roles, including positions as a Sales Associate at JCPenney and A.C. Moore. She also worked as a Hostess at Outback Steakhouse and Olive Garden. These early experiences contributed to her development in customer interaction and operational support, laying the groundwork for her future roles in training and management.