Richard Cofrancesco
About Richard Cofrancesco
Richard Cofrancesco is a Field Service Technician currently employed at Smiths Detection since 2022 and has over a decade of experience at Leidos, where he has worked since 2011. He has a background in electronics engineering and has held various technical roles, including senior customer engineer and senior field engineer.
Work at Smiths Detection
Richard Cofrancesco has been employed as a Field Service Technician at Smiths Detection since 2022. He operates from Delray Beach, Florida, providing technical support and managing customer escalations related to hardware solutions. His role involves ensuring customer satisfaction through effective problem resolution and technical assistance.
Work at Leidos
Cofrancesco has worked at Leidos as a Technician since 2011, accumulating over 13 years of experience in the New York area. His responsibilities include managing customer escalations and providing technical support on various hardware solutions. He is also involved in new projects aimed at expanding his knowledge of the company's products and services.
Previous Experience at Oce Printing Systems
Before joining Leidos, Richard Cofrancesco spent 18 years at Oce Printing Systems, where he held the position of Senior Customer Engineer DT4 from 1991 to 2009. His role involved providing technical support and engineering services, contributing to the company's customer service operations.
Education and Expertise
Richard Cofrancesco studied Electronics Engineering at DeVry from 1979 to 1981, completing a two-year program. His educational background provides a foundation for his technical roles in the field, enhancing his ability to support and troubleshoot complex hardware systems.