Ryan Hughes
About Ryan Hughes
Ryan Hughes is a Sales Director at Smiths Detection, where he has worked in various roles since 2002. He has extensive experience in customer service organizations across EMEA and a strong background in engineering and technical training.
Current Role as Sales Director at Smiths Detection
Ryan Hughes has served as Sales Director at Smiths Detection since 2023, focusing on the EMEA region. In this role, he is responsible for driving sales strategies and enhancing customer relationships. His extensive background in technical training and service operations within the company supports his ability to lead sales initiatives effectively.
Previous Positions at Smiths Detection
Ryan Hughes has held multiple roles at Smiths Detection over the years. He worked as Technical Training Manager and Global Technical Trainer from 2013 to 2015, and later as Service Operations Manager from 2014 to 2017. He also served as Director of Service Operations from 2017 to 2019 and Commercial Aftermarket from 2021 to 2023. His diverse experiences within the organization have contributed to his comprehensive understanding of the company's operations.
Educational Background
Ryan Hughes studied at INSEAD, completing the Global Executive Program from 2019 to 2021. He also attended the University of Hertfordshire, where he earned a Higher National Diploma (HND) in Electrical, Electronic, and Communications Engineering Technology/Technician from 1998 to 2001. His education has equipped him with the technical knowledge necessary for his roles in the engineering and technology sectors.
Experience in the Industry
Ryan Hughes has significant experience in various sectors, including aviation, x-ray technology, automation, digital platforms, material handling, supply chain solutions, logistics, telecoms, and electronics. His previous role as Senior Director Northern Europe at Dematic from 2019 to 2021 further solidified his expertise in leading customer service organizations and driving revenue growth.
Personality and Leadership Style
Ryan Hughes possesses a Myers Briggs personality type of ENTJ and a DISC profile of HIGH DI. He is known for building and motivating customer-facing teams in fast-paced environments. His leadership approach emphasizes fostering a people-first culture through diverse and inclusive teams, which aligns with his extensive experience in customer service and operations.