Sheila Ali
About Sheila Ali
Sheila Ali serves as the Manager of OTI & Sales Administration (Internal Sales) at Smiths Detection in Dubai, where she has worked since 2018. With a strong background in management and Lean Six Sigma certifications, she focuses on process improvements and efficient task management within her department.
Work at Smiths Detection
Sheila Ali has been serving as the Manager of OTI & Sales Administration (Internal Sales) at Smiths Detection since 2018. In this role, she focuses on enhancing operational efficiency and managing internal sales processes. Her responsibilities include monitoring Key Performance Indicators (KPIs) within the Quote to Cash model and developing lean strategies to identify improvement opportunities. She actively participates in the Business Improvement Team, which aims to enhance processes and draft Service Level Agreements (SLAs). Sheila also organizes inter-departmental workshops to align teams and propose solutions for efficient task management.
Previous Experience at Giesecke & Devrient FZE
Prior to her current position, Sheila Ali worked as a Commercial Account Manager at Giesecke & Devrient FZE from 2010 to 2018. During her eight years in this role, she managed commercial accounts and contributed to the company's sales strategies. Her experience in this position helped her develop skills in client management and sales administration, which she has carried into her current role at Smiths Detection.
Educational Background
Sheila Ali holds a Master's degree in Management from Crandall University, which she completed in 2020. She also earned a BSc in Accounting and Finance from the University of Mauritius, studying from 2000 to 2004. In addition to her formal education, she has pursued various certifications in Lean Six Sigma, achieving the IASSC Certified Six Sigma Black Belt in 2020 and the Green Belt certification in 2018. She also completed a certification in Developing Management Skills from the Institute of Leadership & Management in 2019.
Skills and Methodologies
Sheila Ali has developed expertise in Lean Six Sigma methodologies, which she applies in her daily work. She adapts the DMAIC methodology for problem-solving and root cause analysis. Her skills include forecasting and budgeting for Order Intake, pipeline sales, and margins, ensuring alignment with revenue streams. She is also responsible for the creation and management of Warranty Contracts, Extended Warranty Contracts, and Annual Maintenance Contracts in SAP, demonstrating her proficiency in contract management and operational coordination.
Logistics Coordination Experience
Before her tenure at Giesecke & Devrient FZE, Sheila worked as a Logistics Coordinator at AREVA T&D from 2008 to 2010. In this role, she was responsible for coordinating logistics operations, which provided her with a strong foundation in supply chain management. This experience has contributed to her current capabilities in handling shipping documents and coordinating with production plants to ensure timely deliveries.