Wayne Austin
About Wayne Austin
Wayne Austin serves as the Director of Global Service at Smiths Detection, a position he has held since 2018. He has extensive experience in service management within the company, having worked in various roles since 2005, including positions in Asia Pacific and Australia.
Current Role at Smiths Detection
Wayne Austin serves as the Director of Global Service at Smiths Detection, a position he has held since 2018. His role involves overseeing global service operations, ensuring effective service delivery and customer satisfaction. He is based in London, Greater London, United Kingdom.
Previous Positions at Smiths Detection
Wayne Austin has held several key positions at Smiths Detection. He served as the Global Service Commercial and Digital Director for 10 months in 2017. In 2018, he worked as the Global Service Commercial Director and EMEA and APAC Service Director for 3 months. Prior to his current role, he was the Interim Service Director for Asia Pacific from 2015 to 2016 and the Service Director for Asia Pacific from 2016 to 2017. He also held the position of Service Head of Mature Markets for 6 months in 2015.
Early Career at Ergon Energy
Wayne Austin began his career at Ergon Energy, where he worked as a Substation Electrician from 2005 to 2006. He then transitioned to a Trainee Secondary System Paraprofessional role from 2006 to 2008. These positions provided him with foundational experience in the energy sector.
Service Management Experience
Before his current role, Wayne Austin served as the National Service Manager for Australia at Smiths Detection from 2012 to 2015. He also worked as a Service Team Leader and Project Engineer from 2011 to 2012, and as a Regional Service Engineer from 2008 to 2011. These roles contributed to his extensive experience in service management and engineering.