Yo Kinomura
About Yo Kinomura
Yo Kinomura serves as the Head of Delivery Japan at Smiths Detection, a position he has held since 2019. With extensive experience in technical service management and project management, he has contributed to various roles within the company and other organizations.
Work at Smiths Detection
Yo Kinomura has been serving as the Head of Delivery Japan at Smiths Detection since 2019. In this role, he oversees the delivery of services and solutions within the Japanese market. Prior to this position, he worked as a Program Manager from 2017 to 2019, where he managed various projects. He also held the position of Customer Service Manager from 2016 to 2017, focusing on enhancing customer satisfaction and service delivery.
Previous Experience
Before joining Smiths Detection, Yo Kinomura held several key positions in different organizations. He served as a Board Member at Veritek Global Ltd for six months in 2011. He worked at ZoomSystems as an Operation Manager from 2011 to 2013 in Tokyo, Japan. Additionally, he was the Global Service Manager at Noritsu America Corporation from 2010 to 2011 and a Technical Coordinator at the same company from 2006 to 2010.
Education and Expertise
Yo Kinomura studied at Kansai Gaidai University from 1993 to 1998. He also attended Universidad de León in 1995. He holds a Project Management Professional (PMP) certification, demonstrating his expertise in project management. His educational background and certification support his professional roles, particularly in technical service management.
Technical Service Management Background
Yo Kinomura has a strong background in technical service management, particularly in the industrial equipment sector. He has implemented strategies aimed at improving profitability in technical service activities. Additionally, he established a customer support framework designed to enhance client satisfaction, showcasing his commitment to service excellence.