Daniel Gordon (He/Him)
About Daniel Gordon (He/Him)
Daniel Gordon is the Support Center Manager at SMU DataArts, with extensive experience in customer service and leadership roles in various organizations.
Title and Current Roles
Daniel Gordon is currently a Support Center Manager at SMU DataArts in the Greater Philadelphia Area. Since July 2019, he has been part of the team, leveraging his extensive experience in customer service and leadership. In addition, Daniel is also involved with Sativa Science Club, serving in an externship capacity in the Portland, Oregon Area.
Education and Expertise
Daniel Gordon studied at Monmouth University, earning a B.A. in English and Education from 1997 to 2001. He furthered his education at Lock Haven University of Pennsylvania, where he achieved an M.L.A in Poetry and Creative Writing from 2004 to 2006. His academic background laid the foundation for his roles in training, mentoring, and leadership within various organizations.
Professional Experience
Daniel's career spans multiple roles across different organizations. These include Assistant Coordinator of Student Life Programs at Delaware Valley University (2001-2002), various positions at Lock Haven University of Pennsylvania such as Upward Bound Housing Director (2005) and Graduate Hall Director (2003-2005), and Director of Knowledge at Nalla Corp (2005-2006). He has extensive experience in payroll and customer service, having worked at The Select Family of Staffing Companies for over a decade as a Payroll Helpdesk Administrator, Level 2, and at Employbridge as Manager of Customer Service for Shared Services Operations in 2018.
Skills and Attributes
Daniel Gordon is recognized for his strong technology skills, leadership abilities, and talent for training and mentoring others. His professional demeanor is marked by patience, kindness, and adaptability. These attributes have been crucial in his roles across high-volume, deadline-driven environments such as payroll departments.
Personality Insights
According to the Myers-Briggs Type Indicator, Daniel Gordon has an INTP-A personality type. This personality type is often associated with analytical thinking, creativity, and a propensity for problem-solving, which aligns well with his professional roles and achievements.