Allison Little
About Allison Little
Current Role in Customer Success Strategy & Operations
Allison Little currently holds the position of Customer Success Strategy & Operations at Snappy. She has been in this role since 2021 and is based in New York, New York, United States. In her current position, she focuses on enhancing customer success strategies and operational efficiencies.
Previous Experience at Snappy
Before her current role, Allison Little worked at Snappy as a Senior Strategic Engagement Manager for six months in 2021. During her tenure, she contributed to strategic initiatives aimed at improving customer engagement and satisfaction.
Professional Background in Customer Experience
Allison Little has extensive experience in customer experience roles. She served as Account Director at Medallia for six months in 2020 to 2021, and as Customer Success Director at PowerReviews for one year from 2019 to 2020. Additionally, she worked at Stella Connect as Senior Account Manager from 2017 to 2019, focusing on client relationship management.
Educational Background
Allison Little studied at James Madison University, where she earned a degree in Business with a focus on Finance from 2005 to 2009. Prior to that, she attended Wilton High School, completing her education there from 2000 to 2005.
Experience at Macy's
Allison Little held multiple positions at Macy's, including Manager of Stores Customer Experience Insights from 2013 to 2016 and Senior Manager of the Clientel Program & Application from 2016 to 2017. In these roles, she worked on enhancing customer insights and retention strategies.