Amelia Calin
About Amelia Calin
Amelia Calin is a Senior Scaled Customer Success Manager at Snappy, where she has worked since 2022. With a background in customer management and digital operations, she focuses on enhancing process efficiency and creative project coordination.
Current Role at Snappy
Amelia Calin serves as a Senior Scaled Customer Success Manager at Snappy, a position she has held since 2024. In this role, she focuses on enhancing customer satisfaction and driving success for clients. Prior to this, she worked as a Customer Success Manager at Snappy for two years, starting in 2022. Her responsibilities include managing client relationships and ensuring that customers achieve their desired outcomes with the company's services.
Previous Experience at Hyport Digital
Amelia Calin has significant experience in the digital marketing sector, having worked at Hyport Digital. She began her tenure there as a Customer Media Manager from 2020 to 2021, where she managed media strategies for clients. Following this role, she transitioned to the position of Digital Operations Manager in 2021, where she has been for three years. Her work at Hyport Digital emphasizes her expertise in client management and operational efficiency.
Background in Customer Service and Recreation
Amelia Calin has a diverse background in customer service. She worked as a Hostess at BlackFinn Ameripub from 2017 to 2018, contributing to the hospitality sector in the Wilmington, North Carolina area. Earlier in her career, she served as a Recreation Attendant at Blockade Runner Beach Resort for three months in 2016. These roles helped her develop strong interpersonal skills and a foundation in customer engagement.
Education and Expertise
Amelia Calin earned her Bachelor of Business Administration (BBA) with a focus on Marketing and Professional Selling from the University of North Carolina Wilmington. She studied from 2016 to 2019, gaining knowledge that supports her career in customer success and digital marketing. She actively seeks to expand her expertise in these areas, demonstrating a commitment to professional growth.
Skills in Process Efficiency and Creativity
Amelia Calin emphasizes enhancing process efficiency and pushing creative boundaries in her roles. She utilizes a combination of creativity and analytical skills to address new projects and challenges. Her approach to client management and project coordination reflects her dedication to improving outcomes for both clients and her organization.