Gabrielle Gaujean

Customer Experience Specialist @ Snapjoy

About Gabrielle Gaujean

Gabrielle Gaujean is a Customer Experience Specialist at Snappy, where she has worked since 2020. She has a background in psychology and communications from American University and has held various internships and roles in customer and guest experience.

Current Role at Snappy

Gabrielle Gaujean has been employed as a Customer Experience Specialist at Snappy since 2020. In this role, she focuses on enhancing customer satisfaction and engagement. Her responsibilities include addressing customer inquiries, resolving issues, and ensuring a positive experience with the company's products and services. Based in New York, she has contributed to the company's customer service initiatives for four years.

Previous Experience at CBS Corporation

Gabrielle Gaujean interned at CBS Corporation for one month in 2014. During her time in the Greater New York City Area, she gained exposure to the media industry and developed skills relevant to customer service and communication. This internship provided her with foundational experience in a corporate environment.

Internship Experience with Congressman Eliot Engel

In 2016, Gabrielle Gaujean completed a one-month internship with Congressman Eliot Engel in the Washington D.C. Metro Area. This role allowed her to understand the workings of government and public service, further enhancing her communication and organizational skills.

Guest Experience Specialist at Domio

Gabrielle Gaujean worked as a Guest Experience Specialist at Domio for seven months in 2019. In this position, she was responsible for ensuring a high level of guest satisfaction and managing customer interactions. Her experience in this role contributed to her expertise in customer service.

Education at American University

Gabrielle Gaujean studied at American University from 2014 to 2018, where she earned a Bachelor's Degree in Psychology and Communications. Her education provided her with a strong foundation in understanding human behavior and effective communication strategies, which are essential in her current role in customer experience.

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