Jessica Davis
About Jessica Davis
Jessica Davis serves as the Customer Happiness Manager at Snappy Gifts, a position she has held since 2018. She has a background in sales and account management, with previous roles at ABC News, ESPN, and Yelp.
Current Role as Customer Happiness Manager
Jessica Davis holds the position of Customer Happiness Manager at Snappy Gifts, a role she has occupied since 2018. In this capacity, she focuses on enhancing customer satisfaction and ensuring a positive experience for clients. Her responsibilities include managing customer feedback, addressing inquiries, and implementing strategies to improve service delivery.
Previous Experience at Snappy Gifts
Before her current role, Jessica worked at Snappy Gifts as a Sales Associate from 2017 to 2018 for a duration of nine months. In this position, she was involved in direct sales and customer interactions, contributing to the company's sales goals and customer engagement initiatives.
Professional Background in Account Management
Jessica has experience in account management, having worked as an Account Manager at ABC News in 2017 for ten months. In this role, she was responsible for managing client accounts, developing relationships, and ensuring client needs were met effectively.
Internship Experience at Yelp
In 2014, Jessica gained valuable experience as a Business Development Intern at Yelp, where she worked for two months. This internship provided her with insights into business development strategies and customer engagement practices.
Educational Background in Communication and Media Studies
Jessica studied at the University of Delaware, where she earned a Bachelor of Arts in Communication and Media Studies from 2012 to 2015. This academic background equipped her with essential skills in communication, media analysis, and public relations, which she applies in her professional roles.
Sales Management Experience at ESPN
From 2015 to 2017, Jessica worked as a Sales Manager at ESPN for two years. In this role, she was responsible for leading sales initiatives, managing a sales team, and driving revenue growth through strategic planning and execution.