Radhika Doshi

Enterprise Customer Success Manager @ Snapjoy

About Radhika Doshi

Radhika Doshi is an Enterprise Customer Success Manager currently working at Snappy in New York. She has a strong background in customer success, strategic partnerships, and sales, with previous roles at companies such as Melio and Angi.

Current Role at Snappy

Radhika Doshi serves as an Enterprise Customer Success Manager at Snappy, a position she has held since 2023. In this role, she focuses on enhancing customer experiences and ensuring client satisfaction. Based in New York, New York, she utilizes her expertise in customer success to identify opportunities for improvement and implement effective solutions.

Previous Experience at Melio

Before joining Snappy, Radhika worked at Melio as a Strategic Customer Success Associate from 2021 to 2022. During her tenure, she contributed to customer engagement strategies and supported clients in navigating the company's services. This role allowed her to develop skills in customer relationship management and strategic partnerships.

Educational Background

Radhika Doshi holds a Master of Business Administration (MBA) from Baruch College, where she studied from 2018 to 2020. Prior to that, she earned a Bachelor of Arts (BA) in Psychology from Pace University, completing her degree from 2011 to 2015. Her educational background provides her with a solid foundation in business principles and human behavior.

Career Development and Internships

Radhika has gained diverse experience through various internships and roles. She interned at Aquasail in 2013, where she focused on human resources and marketing. Additionally, she held positions as a Social Media Intern at Bobi NYC and a Marketing Intern at C2 Energy Capital in 2019. These experiences contributed to her understanding of marketing and customer engagement.

Skills and Expertise

Radhika Doshi is adept at identifying opportunities and implementing solutions to enhance customer experiences. She has a strong background in strategic partnerships, customer success, and sales. Her proven track record includes optimizing operations and driving revenue growth, showcasing her ability to collaborate across functions and deliver results.

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