P V Sreedivya
About P V Sreedivya
P V Sreedivya is a Technical Support Engineer at SnapLogic in San Mateo, California, where she has worked since 2019. She has prior experience as a NOC Engineer at [24]7.ai and as a System Engineer at Tata Consultancy Services.
Work at SnapLogic
P V Sreedivya has been employed at SnapLogic as a Technical Support Engineer since 2019. In this role, she has focused on resolving complex technical issues for clients, which has contributed to enhancing customer satisfaction. Sreedivya has also been involved in integrating SnapLogic's platform with various enterprise systems. Additionally, she has contributed to the development of internal knowledge base articles aimed at streamlining support processes.
Previous Experience in Technical Support
Before joining SnapLogic, P V Sreedivya worked at [24]7.ai as a NOC Engineer from 2018 to 2019. Her responsibilities included monitoring and managing network operations, which provided her with valuable experience in technical support. Prior to that, she served as a System Engineer at Tata Consultancy Services from 2013 to 2017, where she gained further expertise in technical problem-solving.
Education and Expertise
P V Sreedivya earned a Bachelor of Engineering (BE) in Electronics from Sri Vidyaniketan Engineering College in Tirupathi, completing her studies from 2009 to 2013. Her educational background has provided her with a solid foundation in engineering principles, which she applies in her current technical support role.
Background
P V Sreedivya has a diverse professional background in technical support and engineering. She has worked in various capacities across different locations, including San Mateo, California, and the Hyderabad Area in India. This experience has equipped her with a broad skill set and an understanding of both local and international technical support environments.