Rodrigo Moreira
About Rodrigo Moreira
Rodrigo Moreira is a Customer Success Manager at SnapLogic, where he has worked since 2021. He has a background in Information Systems and extensive experience in managing customer-facing teams, particularly in start-up environments and with large enterprise customers.
Current Role at SnapLogic
Rodrigo Moreira serves as a Customer Success Manager at SnapLogic since 2021. In this role, he focuses on managing customer relationships and ensuring that enterprise clients derive maximum value from SnapLogic's integration platform. He leverages his extensive experience in customer-facing roles to foster long-term partnerships with strategic customers. His responsibilities include guiding clients through the implementation process and supporting them in achieving their business objectives.
Previous Experience in Customer Engagement
Prior to joining SnapLogic, Rodrigo Moreira worked at SCIO Health Analytics® as the Head of Client Engagement for a decade, from 2009 to 2019. In this position, he was responsible for managing client relationships within the life sciences sector. His role involved collaborating with clients to enhance their engagement and satisfaction with the services provided. This experience contributed to his expertise in building relationships and driving customer success.
Education and Expertise
Rodrigo Moreira obtained a Bachelor’s Degree in Information Systems from the University of South Wales, where he studied from 2004 to 2009. His educational background laid the foundation for his career in technology and customer engagement. He possesses expertise in various areas, including SaaS, iPaaS, Business Intelligence, Data Warehousing, and Analytics, which are essential for his current role in customer success.
Career Background
Rodrigo Moreira's career began as an IT Consultant at Escola Profissional Gustave Eiffel in Lisbon, Portugal, where he worked from 2001 to 2003. He then transitioned to House of Fraser as an Analyst Programmer for one year, from 2007 to 2008, in Swindon, United Kingdom. Following this, he took a sabbatical career break focused on family life in the United Kingdom from 2019 to 2021. His diverse background in technology and customer engagement has shaped his current role.
Training and Workshops
In addition to his role at SnapLogic, Rodrigo Moreira serves as an instructor for the EMEA SnapLogic 101 Training Workshop. This position allows him to share his knowledge and expertise in integration and customer success with others in the industry. His involvement in training reflects his commitment to fostering understanding and proficiency in SnapLogic's platform among users.