Ruth Stento
About Ruth Stento
Ruth Stento is a Senior UX Technical Writer at SnapLogic, where she has worked remotely since 2022. She has extensive experience in user experience and technical writing, having held various roles at companies such as Lightbend, Inc., Persistence Software, and Progress.
Work at SnapLogic
Ruth Stento has been serving as a Senior UX Technical Writer at SnapLogic since 2022. In this role, she focuses on creating user-centered documentation that enhances the user experience for SnapLogic's integration platform. Her work involves collaborating with cross-functional teams to ensure that technical content meets the needs of both technical and non-technical users.
Previous Experience at Lightbend, Inc.
Prior to her current position, Ruth worked at Lightbend, Inc. as a User Experience Lead from 2017 to 2021. During her four years there, she contributed to the development of user experience strategies and led initiatives aimed at improving the usability of Lightbend's products. Her role involved working closely with product teams to ensure that user feedback was integrated into product design.
Career at Progress
Ruth held multiple roles at Progress over a span of 12 years, from 2004 to 2016. She initially worked as a Knowledge Architect, where she managed a team of technical writers and editors to document enterprise software. Her responsibilities included leading projects that enhanced user documentation and creating resources that supported software evaluations. She also revamped a company website targeting IT Innovators, which resulted in increased page views.
Education and Expertise
Ruth Stento earned a Bachelor of Science degree in Managing Information Systems from SUNY Empire State College. Her educational background provides her with a strong foundation in both technical writing and user experience design, enabling her to effectively communicate complex information to diverse audiences.
Background and Early Career
Ruth's career began in technical writing, with early roles including a Contract Technical Writer at Stratus Technologies from 1995 to 1996. She later served as the Director of Technical Outreach at Persistence Software from 1997 to 2004. Throughout her career, she has managed teams, developed documentation strategies, and contributed to technical publications, demonstrating her commitment to enhancing user understanding of technology.