Amairani Roman
About Amairani Roman
Amairani Roman is an Enterprise Customer Success Associate fluent in Spanish and conversational in Arabic. She has a background in policy research and advocacy, with experience in various roles across the United States and Jordan.
Work at Snappy
Amairani Roman has been employed at Snappy as an Enterprise Customer Success Associate since 2021. In this role, she focuses on ensuring customer satisfaction and success within the enterprise segment. Her work involves collaborating with clients to understand their needs and providing solutions that enhance their experience with the company's offerings. Based in New York, she has contributed to the growth and retention of enterprise clients over her tenure.
Previous Experience
Prior to her current position, Amairani Roman worked at Guidepoint as a Client Service Associate in Consulting from 2020 to 2021 for ten months in San Francisco, California. She also held research intern positions at Professional Program Insurance Brokerage in 2019 for three months in Novato, California, and at the Independent Election Commission in Jordan for four months in Amman, Jordan. Additionally, she served as a Student Engagement Intern at the Athletic Scholars Advancement Program in 2019 for three months in the San Francisco Bay Area.
Education and Expertise
Amairani Roman earned her Bachelor's degree in International/Global Studies from UC Santa Barbara, where she also obtained a Technology Management Certificate. Her studies spanned from 2016 to 2020. She participated in a study abroad program in Middle East Studies through CIEE Council on International Educational Exchange in 2019 for eleven months. Additionally, she studied Thai Language and Culture through AFS for eleven months in 2015. Her academic background equips her with skills in policy research, advocacy, project development, and program planning.
Language Proficiency
Amairani Roman is fluent in Spanish and has conversational proficiency in Arabic. This language ability enhances her communication skills and allows her to engage with a diverse range of clients and colleagues. Her multilingual capabilities contribute to her effectiveness in roles that require interaction with various cultural backgrounds.
Internship and Volunteer Experience
During her academic career, Amairani Roman gained valuable experience through various internships and volunteer roles. She worked as a Smoke and Tobacco Free Policy Ambassador at UC Santa Barbara for two months in 2018, where she promoted health policies on campus. Additionally, she served as a Mentor in the Cultural Mentorship Program at UC Santa Barbara from 2017 to 2018 for nine months, supporting fellow students in their cultural adaptation.