Amber Indyk
About Amber Indyk
Amber Indyk serves as the Outbound Customer Experience Team Lead at Snappy, where she has worked since 2021. She has a background in customer experience and dance, having held various roles in both fields over the past several years.
Work at Snappy
Amber Indyk has been employed at Snappy since 2020. She initially joined the company in a Customer Experience role and has progressed to the position of Outbound Customer Experience Team Lead. In her current role, she has been responsible for overseeing customer interactions and ensuring a high standard of service. Her tenure at Snappy has lasted for three years, during which she has contributed to enhancing the customer experience.
Previous Experience
Prior to her role at Snappy, Amber Indyk worked as an Event Success Manager at Planned for three months in 2020 in the Greater New York City Area. She also served as an Account Specialist at GBG Plc for 11 months in 2019, where she managed client accounts. Additionally, she worked as a Dance Administrator at Marymount Manhattan College from 2016 to 2019, where she supported the dance department's operations. Her experience spans various roles that emphasize customer interaction and administrative support.
Education and Expertise
Amber Indyk earned a Bachelor of Fine Arts (BFA) in Dance from Marymount Manhattan College, where she studied from 2009 to 2013. This educational background has provided her with a strong foundation in the performing arts, which she has integrated into her professional roles. Her expertise in customer experience is complemented by her administrative skills developed through her previous positions.
Background in Dance
Amber Indyk has a background in dance, having worked as a Dance Captain, Dancer, and Aerialist with Royal Caribbean International from 2013 to 2016. This role involved performing in various productions and managing dance teams onboard cruise ships. Her experience in the performing arts has contributed to her skills in teamwork and communication, which are essential in her current customer experience role.