Ben Mikelberg
About Ben Mikelberg
Ben Mikelberg is a Customer Care Professional with a diverse background in theatre production, customer support, and creative writing. He has worked for various companies, including NBCUniversal Media, Verizon, and Walt Disney World, and holds a Master's degree in Fine Arts from Full Sail University.
Current Role at Snappy
Ben Mikelberg has been employed at Snappy as a Customer Care Professional since 2021. In this role, he utilizes his extensive background in customer support to enhance client satisfaction and address customer inquiries effectively.
Previous Experience in Customer Support
Prior to his current position, Ben worked as a Customer Support Professional at Verizon from 2020 to 2021. He also held a role as Team Lead at Sears, Roebuck and Co. in 2014. These experiences contributed to his skills in managing customer relationships and resolving issues.
Theatrical Background and Education
Ben Mikelberg has a strong foundation in theatre production, with experience in set construction and lighting. He studied Creative Writing and Theatre at the State University of New York College at Oswego, earning a Bachelor’s Degree from 2011 to 2015. He furthered his education by obtaining a Master of Fine Arts in Creative Writing from Full Sail University in 2018.
Experience in Themed Entertainment
Ben has worked in various roles within the themed entertainment industry, including as a Show Writer Intern at The Walt Disney Company and as a Show Writer at Mad Cow Theatre. His experience includes production coordination, scheduling, and developing skills in themed entertainment and comedy development.
Involvement in Theatrical Productions
Throughout his career, Ben has participated in numerous theatrical productions, which has fueled his passion for character creation through dialogue. His roles have included Stage Manager and Director at the State University of New York College at Oswego, where he contributed to the overall production process.