Jessica Davis
About Jessica Davis
Jessica Davis is a Customer Happiness Manager at Snappy Gifts, where she has worked since 2018. She has a background in sales and account management, with previous roles at ABC News, ESPN, and Yelp.
Current Role at Snappy Gifts
Jessica Davis serves as the Customer Happiness Manager at Snappy Gifts. She has held this position since 2018, contributing to the company's focus on enhancing customer satisfaction and engagement. In her role, she is responsible for overseeing customer interactions and ensuring a positive experience for all clients.
Previous Experience at ABC News
Prior to her current role, Jessica worked at ABC News as an Account Manager for a duration of 10 months in 2017. In this position, she managed client accounts and facilitated communication between the news organization and its clients, gaining valuable experience in account management.
Experience at Snappy Gifts
Before becoming the Customer Happiness Manager, Jessica was employed at Snappy Gifts as a Sales Associate from 2017 to 2018 for 9 months. In this role, she engaged with customers directly, assisting them with their purchases and providing product information.
Educational Background
Jessica studied at the University of Delaware, where she earned a Bachelor of Arts in Communication and Media Studies from 2012 to 2015. This educational background provided her with foundational knowledge in communication strategies and media practices.
Internship Experience at Yelp
In 2014, Jessica completed a Business Development Internship at Yelp for 2 months. This internship allowed her to gain insights into business development processes and customer engagement strategies within a digital platform.
Sales Management at ESPN
Jessica held the position of Sales Manager at ESPN from 2015 to 2017 for 2 years. In this role, she was responsible for driving sales initiatives and managing client relationships, further developing her skills in sales and customer service.