Eric Cohn
About Eric Cohn
Eric Cohn is a Customer Success Specialist at SnapStream, where he has worked since 2015. He holds a Bachelor of Arts degree from the University of Oklahoma, which he earned between 2004 and 2008.
Work at SnapStream
Eric Cohn has been employed at SnapStream since 2015, serving as a Customer Success Specialist. In this role, he focuses on ensuring client satisfaction and optimizing the use of SnapStream's services. Prior to his current position, he held the role of Head of West Coast Sales from 2017 to 2019. His experience at SnapStream spans nearly a decade, contributing to the company's growth and customer engagement strategies.
Education and Expertise
Eric Cohn earned a Bachelor of Arts degree from the University of Oklahoma, where he studied from 2004 to 2008. This educational background has provided him with a foundation in communication and customer relations, which he applies in his professional roles.
Background
Before joining SnapStream, Eric worked at WidgetCo® as the Customer Service Director from 2012 to 2015. In this position, he was responsible for overseeing customer service operations, enhancing customer experience, and leading a team to meet service goals. His experience in customer service has shaped his approach to client relations in his current role.
Career Progression
Eric Cohn's career has evolved significantly over the years. After his tenure at WidgetCo®, he transitioned to SnapStream, where he initially took on a sales leadership role before moving into customer success. His diverse experiences in sales and customer service have equipped him with a comprehensive understanding of client needs and business operations.