Rhetta Bobo, M.S.
About Rhetta Bobo, M.S.
Rhetta Bobo, M.S., serves as the Director of Customer Success at SnapStream, bringing extensive experience in customer operations and project management. She has held various roles at Consolidated Communications and Alert Logic, and has advanced academic qualifications in business administration and management.
Current Role at SnapStream
Rhetta Bobo serves as the Director of Customer Success at SnapStream, a position she has held since 2020. In this role, she is responsible for overseeing customer engagement and ensuring that clients receive optimal value from SnapStream's services. Her focus includes enhancing customer satisfaction and fostering long-term relationships with clients.
Previous Experience at Consolidated Communications
Rhetta Bobo has extensive experience at Consolidated Communications, where she held multiple roles over several years. She worked as a Project Manager from 2002 to 2004, followed by a position as Program Manager for Billing/OSS from 2004 to 2006. She then served as Director of Customer Operations from 2005 to 2012, Director of Processes and Systems from 2013 to 2015, and Director of Labor Relations from 2015 to 2017. Her tenure at the company spanned various aspects of customer operations and management.
Experience at Alert Logic
Rhetta Bobo worked at Alert Logic as a Partner Delivery Manager from 2018 to 2020. In this role, she focused on managing partnerships and ensuring successful delivery of services to clients. Her experience at Alert Logic contributed to her expertise in customer success and relationship management.
Education and Advanced Studies
Rhetta Bobo earned her Bachelor of Business Administration (BBA) from Prairie View A&M University. She furthered her education at the University of Texas at Dallas, where she studied Management and Administrative Sciences and obtained her Master of Science (MS) degree from 2002 to 2004. Her educational background supports her roles in management and customer success.