Michelle Hwang
About Michelle Hwang
Michelle Hwang is a Senior Product Designer at Snorkel AI, where she has worked since 2023. With a background in cognitive science and psychology, she has experience in product design and operational analytics across various industries.
Work at Snorkel AI
Michelle Hwang currently serves as a Senior Product Designer at Snorkel AI, a role she has held since 2023. She is based in Redwood City, California. Prior to her current position, she worked as a Product Designer at Snorkel AI from 2021 to 2023. Her experience at Snorkel AI encompasses a focus on product design within the artificial intelligence sector.
Education and Expertise
Michelle Hwang holds a Bachelor's degree in Cognitive Science and Psychology from the University of California, Berkeley, which she completed from 2010 to 2014. She also earned a Master's degree in Information Management & Systems (MIMS) from the UC Berkeley School of Information, studying from 2019 to 2021. Her educational background equips her with a strong foundation in both cognitive and technical aspects of product design.
Professional Background
Michelle has a diverse professional background, having worked in various roles across multiple industries. She began her career as a Learning & Development Intern at NorthBay Healthcare in 2013. Over the years, she held positions at Salesforce, where she progressed from Coordinator to Senior Specialist in Certification Operations. She also gained experience as a Product Designer at Arize AI and completed a Product Design Internship at Amplitude.
Achievements in Design and Operations
Throughout her career, Michelle has developed expertise in product design and operational analytics. Her roles have spanned learning and development, customer support, and certification operations, allowing her to contribute to projects in education, healthcare, and technology sectors. Her work reflects a commitment to enhancing user experience and operational efficiency.
Cultural Background and Personal Interests
Michelle Hwang has a culturally diverse upbringing, having lived in both Taiwan and the United States. This background influences her approach to problem-solving in business contexts. In her personal time, she enjoys outdoor activities, cooking, crafting, dancing, and traveling, reflecting her interest in creativity and exploration.