Tracy Butros
About Tracy Butros
Tracy Butros is a Direct Import Production Coordinator at Snow Joe + Sun Joe, specializing in customs clearance processes to ensure timely shipments. She holds a Bachelor of Science in Marketing from Rutgers University and has extensive experience in import-export operations.
Work at Snow Joe + Sun Joe
Tracy Butros has been serving as the Direct Import Production Coordinator at Snow Joe + Sun Joe since 2021. In this role, she specializes in troubleshooting and resolving discrepancies related to customs clearance processes. Her responsibilities include ensuring timely shipment deliveries, which is critical for maintaining supply chain efficiency. Tracy collaborates closely with customs brokers to track and ensure the timely release of customs orders, playing a vital role in the import process.
Education and Expertise
Tracy Butros earned a Bachelor of Science (BS) degree in Marketing from Rutgers University, where she studied from 2007 to 2011. This educational background provides her with a solid foundation in marketing principles, which complements her professional skills in production coordination and import management. Her expertise in resolving customs discrepancies and managing international shipments is further enhanced by her fluency in both English and Turkish.
Professional Background
Before joining Snow Joe + Sun Joe, Tracy Butros accumulated diverse experience in various roles. She worked as a Key Account Representative at Sisecam from 2013 to 2015 in Istanbul, Turkey. Following that, she served as an Import Export Specialist at HEKAGRO FERTILIZERS from 2017 to 2018 in Mersin, Turkey. Additionally, she was a Trader at Alliance Grain Traders (AGT) from 2011 to 2013, also in Mersin. This varied background has equipped her with a comprehensive understanding of international trade and logistics.
Key Responsibilities and Skills
In her current role, Tracy Butros is responsible for updating ERP systems to provide accurate delivery information to all stakeholders. She coordinates with overseas factories to ensure compliance with customer requirements and addresses production issues promptly. Her ability to troubleshoot customs processes and maintain effective communication with international clients and vendors is a significant aspect of her professional skill set.